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Empowering Small Business Owners, One To-Do List at a time

I'm Olivia,
your Virtual Assistant!  

With over 8 years of hands-on experience in customer service and administrative roles, I've decided to embark on an exciting journey by launching ODVA. My passion and expertise lie in providing top-notch administrative assistance to fellow small business owners. My mission? To empower entrepreneurs like you to focus on what truly matters—growing your business and reaching new heights of success. Let's team up and turn your entrepreneurial dreams into reality, one organized task at a time!

What I'm all about

Something I am incredibly passionate about is helping small business owners build a life they enjoy.

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For most of us, the dream of owning a business does not involve being overwhelmed by constant administrative tasks. As entrepreneurs, we're all about gaining freedom, showing the world what we've got, and making our mark. The key to avoiding overwhelm and enjoying the entrepreneurial journey is finding the right people to help you lighten the load.  

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So, lets take the leap! with me on board to shoulder the nitty gritty Administrative stuff, you can channel your energy into making your business thrive. You are the brains, the driving force, the heart behind it all. Let me handle the rest, so you can do what you do best. 

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Services

Administrative Support

- Inbox management 

- Digital Organisation

- Data management

- Implementing and maintaining procedures

- Brainstorming & Research

Customer Support

- Respond to Customer Queries

- Produce quotes and invoices

- Gather customer feedback

Calendar Management

- Schedule Meetings/Calls

- Prioritise & time block tasks

- Schedule appointments

- Travel Planning

The Process

Schedule your Free Discovery Call

A 15 minute chat to get to know each other, ask all the questions, and determine what kind of support is needed. 

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Review the Contract 

A Proposal and Contract will be drafted and sent to you for you to review

 

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Get to Work!

Once everything is signed and payment has been made we're all set to kick off the work and bring your vision to life. It's as simple as that!

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Lets talk Pricing!

Rates

I bill hourly, beginning at $45 per hour. Rates may increase for work conducted outside of standard business hours or under urgent circumstances. All services are covered within the hourly rate.

Minimum Hours

A minimum of commitment of 10 hours is required . While the contract will specify the agreed-upon number of hours, we understand that these may fluctuate, and we remain flexible.

Billing

Before commencing any work, a 50% deposit is required. Clients are then billed at the beginning of each month, with a 14-day payment window, unless alternative arrangements are agreed upon.

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Ready to ditch the overwhelm and grow your business?

Schedule a call today!

Get in Touch!


Pakenham, VIC, 3810

Business Hours:
Monday to Friday : 9am - 5pm

0481 904 924

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